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A-164, Sector-63, Noida (UP) India

Phone No : 09910391340, 7503005011,
7503005033, 0120-6452855

Email : sales@mawaimail.com,
info@mawaimail.com

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Database Managed Services

 

DataBase Managed Services

Multiple Industry Analysts studies suggest that more than 80% of all Database downtime is attributed to human error. Database infrastructure availability is a primary concern for an organization running Oracle/SQL Server or MySQL .This risk can be mitigated by entrusting your systems to a team of Database specialists that can offer a flexible/scalable service model to suit the changing needs of an organization.

Our Database Administrators (DBAs) Team ensures your databases run smoothly by providing remote daily monitoring. AlwaysIT proactive monitors your databases 24×7, 365 days a year, and  its monitoring is designed to detect any potential problems before they occur, which allows you to avoid the high costs that result from downtime. The team has over 25 years of experience providing database services and we invest heavily in the training and certification of our Database Professionals to ensure you have access to the best resources available. In addition, the Support Centre is staffed by experienced Database Professionals who are ready and available to personally answer your technical questions.  Our DBA’s come from diverse background covering most of databases used commercially and thus can support any environment.

On those occasions when you require extra resources for project work or to help ease load during busy periods, we can supplement your staff as our Database Professionals have years of industry experience and cross knowledge in all areas of database support, with the right skill sets to assist for the amount of time that you need them. We also provide a vast array of managed services including performance tuning, backup & recovery solutions, security methodology, capacity planning, database upgrades and migration services. AlwaysIT offers innovative partnerships that adapt to the evolving business needs of our customers. As a result, our clients have come to rely on AlwaysIT to help them win and grow in today’s high stakes environment.

Support Model

  • Initial and regular onsite visits
  • Deep Dive into setup and technologies
  • Role based access to databases and servers
  • SLA tailored to specific customer needs
  • 1 month trial followed by adjustment based on feedback
  • Weekly/Monthly service review meetings
  • Proactive Maintenance

Technologies supported

  • Oracle
  • SQL Server
  • MySQL
  • PostgreSQL
  • MongoDB
  • Redis

Services offered

  • Architecture and Technology Selection
  • Design and setup HA, BCP and DR (local and across regions )
  • Database Design and Data Modeling
  • Database migration between different technology platform including cloud data services and across different cloud provider)
  • Data Archiving and Purging strategies and implementation
  • Database security (assessment and remediation)
  • Database Auditing
  • Database Operations (Backup, Monitoring, daily operations )
  • Database deployment (automation and zero downtime )
  • Database upgrade / patching
  • Database/ schema deployment support
  • Database Tuning
  • Database Monitoring / alert mechanism +   24×7 support (monitoring / proactive action

Key Benefits

  • Architecture and Engineering help with deep understanding of specific problems and not just operational support
  • Data, availability and performance focused approach
  • SLA based services
  • Technical Management
  • One stop solution for all DB/OS needs
  • Follow the sun approach to provide 24x7x365 support
  • Flexible terms
  • Appropriate documentation and details RCA of outages
  • Dedicated accountable Project manager
  • Significant return on investment and reduced overhead compared to employing internal Database Professionals
  • Proactive Database Monitoring as part of the overall service subscription cost
  • Cost-effective option for 24×7 support and management of mission-critical systems
  • Avoid the costs of hiring and retaining high-priced Database Professionals
  • Deliver regular maintenance & monitoring of your databases to ensure complete visibility and optimal performance
  • Tap into pool of DBA knowledge provided by a team of highly skilled professionals
  • Access our 24×7 support to reach experienced Database Professionals to help with your database problems